52 days after requesting two withdrawals from an online casino, I still hadn't received any money. I had tried countless times to get the casino to contact the bank they claimed to have sent the money through, to no avail. The casino's support just repeated how everything was done correctly on their part and then closed the chat. Over and over again. Completely unwilling to help.Then I contacted Casino Guru who opened a case and assigned me a case manager. The casino was initially just as unwilling to help as they had been before, but the case manager was persistent. Seven months after I requested my withdrawals, the casino finally put the missing amount into my gaming account and I finally successfully got the money out of there.I am absolutely convinced that I would never have gotten any money out without Casino Guru's help.And they helped me without charging me a single penny.I recommend anyone who finds themselves in a similar situation to contact Casino Guru.
2320 people found this review useful
Design site with many deposit and withdrawal options. I also got a birthday bonus. Customer service is good. There are plenty of betting options within the match.
3161 people found this review useful
Loving it always
8937 people found this review useful
Lucky Red has been great and I absolutely recommend them for gaming! The whole process has been pretty simple and straightforward to set up and start playing. I funded my account with crypto and needed help, one of the lucky red assistants walked me though the entire process on the live chat. They have lots of games and I definitely can’t complain about my luck so far!
5874 people found this review useful
Wonderful online casino i like everything about it! For me it’s a 5 out 5 !
0533 people found this review useful
Loving this app
9341 people found this review useful
They allowed me to play for about a month, I deposited almost every day and won nothing. Last week I won £550 and went to withdraw my winnings. The next day I tried to log in and they have locked me out of my account and have ignored all the emails I have sent them for well over a week! Will be sending details to gambling commission later today as well as asking for help from several companies/websites who deal with complaints in the gambling industry because I wont let this lie. Its the principle now after just being ignored completely by them, ill take this as far as I can and ill make a LOT of noise about it!Stay well away! No point gambling at a website that just shut you out of your account and ignore you as soon as you are lucky enough to win!
0569 people found this review useful